Health Insurance

Please visit the Aetna Student Health website, select "Columbia University/Columbia University Irving Medical Center" and click "View School" for access to all Aetna-related services, including finding a doctor, hospital, or pharmacy.

You may search for in-network specialists. Choosing an in-network physician saves you money. Please note there is a $600 deductible if you choose to visit an out-of-network provider.

• Specialist care requires a referral from Student Health prior to scheduling the appointment with your specialist.
• ALL referrals MUST be renewed each policy year (except Counseling referrals).

You do NOT need a referral from Student Health for the following services:

1. Primary and preventive obstetric and gynecologic services including annual examinations.
2. For emergency services, you do not need a referral for an emergency room (ER) visit but you MUST get a referral from Student Health for all follow-up specialist visits.
3. If you are ever more than 50 miles away from campus, you may go directly to a provider in that area without a referral from Student Health. Please ensure that the provider you are seeing accepts the Aetna Columbia Student Health Insurance by using Aetna's Doc Find tool to maximize your benefits.
4. Dependent children do not need a referral.

If a referral is not obtained prior to seeking care, the claim will incur a "Non-Referral Penalty"  resulting in services being reimbursed at the out-of-network benefit level at a higher out-of-pocket cost. 

Please go to the Aetna website and download your ID card by entering your Student ID and date of birth (DOB). Your Student ID number is your Columbia PID number, located in your SSOL account.

• Contact Student Health on Haven via phone at 212-305-3206 or email us at shsinsurance@cumc.columbia.edu
• Summer Hours: Effective through 08/23/2024 Mon-Tues 8:00am-6:00pm Wed- Thurs 8:00am-4:00pm and Friday 9:00-4:00pm EST
• Winter Hours: Effective on 08/26/2024 Mon-Thurs 8:00am-6:00pm and Friday 9:00-4:00pm EST

• Contact AETNA Customer Service at 800-859-8471
• Open Mon-Fri 8:30pm-5:30pm EST

• Contact AETNA Pharmacy Management at 800-238-6279
• Available 24 hours a day

• If you have experienced a life change event such as: turning 26 (at or shortly after your birthday), having a child, marriage, divorce, and other specific circumstances and would like to add or drop coverage, please complete a Life Change Event form and submit documentation.  Students have 60 days from the Life Change Event to file a Petition to enroll with the Student Insurance Office. 
• 2024-2025 Life Change Event Form- Please use this form for any life change that has occurred on or after 8/15/2024.
• Contact Student Health on Haven via phone at 212-305-3206 or email us at shsinsurance@cumc.columbia.edu

• Students in good standing, who are approved for a medical leave of absence by their school are eligible to remain on the Aetna Student Health Insurance plan for a cumulative maximum of two semesters during the course of a student's entire enrollment within a particular school at Columbia, regardless of the length of the program.
• The two semesters are cumulative but do not need to occur sequentially.  
• Medical leaves must be approved by the student's academic unit and reflected in the Student Information System. 
• Payment is made by check or money order for the full term of Leave of Absence

Extended Expiration Dates for At-home COVID-19 Tests

The U.S. Food and Drug Administration (FDA) updated their online information to help consumers find the current expiration date for any FDA authorized at-home OTC COVID-19 diagnostic test. Visit our COVID-19 Testing for CUIMC Students page to learn more.